We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@8threads.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds will be issued to the original method of payment. We cannot issue refunds to multiple credit cards or other accounts. Please allow an additional 7 to 10 business days for return processing and refunds during peak shopping periods such as promotional weekends and holidays.

You will be notified by email when the refund has taken place.

Please note that your bank may require additional processing time before crediting your account. For additional information or if you have any questions, please contact us via email customerservice@8threads.com